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Global Service

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for priority support

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info@hailuoaiminimax.com
support@hailuoaiminimax.com

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24/7 Online Support
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Frequently Asked Questions

Find quick answers to common questions about our AI video generation platform.

Getting started is easy! Simply visit our main platform, enter a text prompt describing the video you want to create, and our AI will generate it for you. No account creation required for basic features.

Our platform generates videos in MP4 format, which is compatible with most devices and platforms. Videos are typically generated in HD quality with options for different resolutions.

Free users have access to a limited number of video generations per day. For unlimited access and premium features, consider upgrading to our premium plans.

Video generation typically takes 2-10 minutes depending on the complexity of your prompt and current server load. We're continuously working to improve processing speeds.

Usage rights depend on your subscription plan. Please review our Terms of Service for detailed information about commercial use rights and licensing.