Privacy Policy

Introduction

Welcome to Hailuo AI MiniMax ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our AI video generation services.

By using our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide, including:

Email address (if you contact us or subscribe to updates)
Name and contact information (when you reach out to customer support)
Account information (if you create an account with us)
Payment information (processed securely through third-party providers)

Usage Information

We automatically collect certain information about your use of our services:

Device information (IP address, browser type, operating system)
Usage patterns and preferences
Website analytics data
Cookies and similar tracking technologies

Content Information

When you use our AI video generation services:

Text prompts you submit for video generation
Images you upload for processing
Generated video content
Interaction data with our platform

How We Use Your Information

We use the collected information for the following purposes:

Service Provision: To provide, maintain, and improve our AI video generation services
Communication: To respond to your inquiries and provide customer support
Personalization: To customize your experience and improve our algorithms
Analytics: To analyze usage patterns and improve our website and services
Security: To protect against fraud, abuse, and security threats
Legal Compliance: To comply with applicable laws and regulations

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers: With trusted third-party vendors who assist in operating our services
Legal Requirements: When required by law or to protect our rights and safety
Business Transfers: In connection with mergers, acquisitions, or asset sales
Consent: With your explicit consent for specific purposes

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of data in transit and at rest
Regular security assessments and updates
Access controls and authentication mechanisms
Staff training on data protection practices

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

Access: Request access to your personal information
Correction: Request correction of inaccurate information
Deletion: Request deletion of your personal information
Portability: Request transfer of your data to another service
Objection: Object to certain processing of your information
Restriction: Request restriction of processing in certain circumstances

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie preferences through your browser settings, but disabling cookies may affect the functionality of our services.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@hailuoaiminimax.com
Website: Contact Form